Returns & Exchanges

At Genius Lab Gear, we want you to be completely satisfied with your purchase. If your new gear doesn't meet your expectations, you can return or exchange any unused item within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags and protective wraps are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our lab team inspects your return, we will process your refund or ship your exchange within 3-5 business days.